热门关键词:凤凰彩票app,凤凰彩票  
凤凰彩票|苹果手表会成为客服标配吗
2021-05-20 [61787]
本文摘要:couldsmartwatchesmakeyoursalesteamsorserviceagentsmoreresponsivetocustomerneeds?

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couldsmartwatchesmakeyoursalesteamsorserviceagentsmoreresponsivetocustomerneeds? 智能手表能让你的销售或顾客支持团队更敏锐地满足顾客市场的需要吗? manybusinessestakingachanceonwearabletechnologiesbelievetheanswertothatquestionis“是”“suggestsacorporateadoptionstudyconducs” leadinguptotheapplewatchrelease .是苹果手表上市前一周的客户关系管理公司Salesforce。more than one-third of the roughly 1,400 respondentsalreadyusewearabletechnologiesonthejob.alargemajority (86 % ) plantoinvestmoreinapplicationsforsmartwart bracelets,and eyewear over the next year .在约1400名回答者中,多达三分之一已经被用于工作中可佩戴的技术。大部分受访者(86% )明年打算花更多的钱销售智能手表、护具、手镯和眼镜。

Not surprisingly,watchesaregettingmostoftheattention, withalmosthalfthesurveyrespondentssuggestingthey’llhavethebiggestimpactwithincorporatesettings.amongthemostanticipated OS 3366 rinformation,instructionguidesforfieldserviceteams是real-timealertsabouteverythingfrompricingchangestoaveragecall-centerwa 约半数受访者表示对工作环境有很大影响。动态警告包括动态获取顾客信息在内的指导现场维修人员的价格变动、呼叫中心平均等待时间等最重要的信息。

获得训练资料等。“Think of this,in the case of retail,I’mamanagerorserviceworker.now,icanmakesureeveryonewhowalksintothestoregetsapersonalizedex globaldirectorofstrategicpartnershipsforsalesforce, whichwillhaveitsfirstapplewatchapplicationavailablefridaywhenthefirstordersmakeittocustomers’wrists .“[ these devices ]” Cangiveyoutherightintelligenceandpredictiveinformationyouneed,at the time you need it.”Salesforce公司全球战略伙伴关系总监林赛奥现在可以保证所有进店的客人都有定制简单的体验。

你需要的时候,这些设备可以给你获取适当的信息和必要的预测信息。》Salesforce的第一块苹果手表被应用于在该产品销售前实时在线。In short, wearablescouldbeaninvaluabletoolforcreatinghappycustomers .“dataintelligencederivedfromwearablesallowsemplowstoknowtheiiis behs” dvance,tobetterserveandknowtheminthatmicro-moment,“said Eric Berridge,CEO of Bluewolf, amarketingandsalesconsultingcompanythatworkscloselywithsalesforce, marketoandoracle .“wearablesallowenterprisestooptimizethis.theinterfaceisonthebody, ratherthaninpocketsandbagswhere营销销售咨询公司Bluewolf的CEO埃里克O贝里奇说:“来自可佩戴设备的数据信息,员工可以早期知道顾客的不道德模式,一瞬间就可以了。

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穿上设备,企业可以优化自己的服务。那个接口不是放在容易注意的口袋和包里,而是戴在身上。”。

该公司与Salesforce、Marketo和甲骨文公司有密切的合作关系。digitalbadgesand“lanyards”suchasthenymiheart-monitoringdevicebeatouteyewear (althoughonlyslightly ) asthesecondmostactiveareaofinterest.(fitnessbandswerecategorizedseparately.) thesesortsofdevicesarebeingconsideredforapplicationssuchasaccesscontrolforofficebuildingsorhotelrooms, orasthepaymentconduitinresortsorthemeparks.Disney’smagicbands, which are RFID-enabled wristbands认为,aregreatexampleofasystemthat’salreadyupandrunning .数字胸卡和“系带”就像Nymi的心率监视器一样(健康腕带是分类的。

人们认为这种设备是转移到写字楼和酒店房间的授权卡,以及度假胜地和主题公园的缴纳途径。迪斯尼公司的射频识别腕带MagicBands是一个已经开始运行的好系统。“We want more killer apps,andwewantourcustomerstobebuildingthesethings, 》Irvine said为, whenaskedaboutsalesforce’smotivationforthecorporateadoptionstudy.the company’ssalesforcewearapps-creationsoftware that creation 我们希望自己的顾客开发这些东西。

” 为了发展这种创造性,该公司已经宣布了支持开发人员设立可佩戴和应用产品的软件平台Salesforce Wear的目的。herearefiveotherthingsyoushouldknow :以下是你应该理解的其他五件事:1. After Apple Watch,surveyrespondentsweremostinterestedinapplich only8% indicated they’dbeabletomakeuseofmetricscollectedviawearables2.据指出,数据收集仅次于使用可用设备遇到的障碍之一,只有8%的回答者3.whilecostisthebiggestmotivatorofpurchases,businessusersalsowantdevicesthatmultitask3.尽管价格是影响销售不道德的唯一因素4.three-quartersofbusinessesthatalreadyusewearablesreportapositiveimpactonperformance4.四分之三的响应企业的业绩5.morethanhalfofcompaniesexpectingtomakeuseofthesegadgetsexpectemployeesto“bringtheirown”5 .半数以上希望使用可穿戴设备的公司,满足员工的需求。


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